Terms of Service

Last Updated: August 13, 2026

These Terms of Service govern your access to and use of YarnHop.shop and your purchase of products from YarnHop.

Throughout these Terms, “YarnHop,” “we,” “us,” and “our” refer to the operator of YarnHop.shop. “You” and “your” refer to users, visitors, and customers of the website.

By accessing our website or purchasing from us, you agree to these Terms of Service.

1. Online Store Terms

By using this website, you represent that you are legally capable of entering into a binding agreement or that you are using the website with appropriate authorization or supervision where required.

You may not use our products, website, or services for unlawful or unauthorized purposes.

You must not attempt to transmit malicious code, viruses, or other technologies designed to interfere with the website or its users.

2. General Conditions

We reserve the right to refuse or restrict service where reasonably necessary and permitted by law, including in cases involving suspected fraud, abuse, unauthorized activity, or violations of these Terms.

We may update, modify, suspend, or discontinue portions of the website or services when reasonably necessary.

3. Product Information

We make reasonable efforts to present product descriptions, photographs, colors, dimensions, and other information accurately.

However, product appearance may vary slightly depending on lighting, photography, screen settings, production processes, or handmade characteristics.

Because certain YarnHop products may have handmade characteristics, minor differences in stitching, texture, shape, or detailing may occur between individual pieces.

4. Prices

Product prices are displayed on our website and may change from time to time.

We reserve the right to modify prices, promotions, discounts, and product availability without prior notice, except where prohibited by applicable law.

The price applicable to your purchase is generally the price displayed and confirmed during checkout when the order is placed.

5. Orders

Submitting an order does not necessarily guarantee acceptance.

We reserve the right, where legally permitted, to cancel or limit orders due to product availability, pricing or listing errors, suspected fraudulent activity, payment issues, or other legitimate operational reasons.

If we cancel an order after payment has been successfully collected, the applicable amount will be refunded.

6. Billing Information

You agree to provide current, complete, and accurate purchase and account information.

You are responsible for ensuring that your billing, shipping, and contact details are correct before completing your purchase.

YarnHop is not responsible for delivery problems resulting from inaccurate information provided by the customer, except to the extent otherwise required by law.

7. Shipping

YarnHop offers free worldwide shipping on eligible orders.

Our standard estimated delivery time is 7–10 days. Delivery estimates are not absolute guarantees and may be affected by circumstances outside our reasonable control.

Additional information is available in our Shipping Policy.

8. Returns and Refunds

Eligible purchases are covered by our 30-day return and refund policy.

Please review our Return & Refund Policy for eligibility requirements, procedures, exceptions, and additional information.

9. Intellectual Property

Unless otherwise indicated, the content made available through YarnHop.shop—including branding, written content, graphics, website design elements, and original materials—is owned by or licensed to YarnHop and is protected by applicable intellectual property laws.

You may use the website for personal, non-commercial shopping purposes.

You may not reproduce, distribute, sell, exploit, or commercially use protected website content without appropriate authorization.

10. Third-Party Services

Our website may rely on third-party providers for services including website hosting, payment processing, analytics, order fulfillment, and other functionality.

Your use of certain third-party services may also be subject to the applicable provider's terms and policies.

11. Prohibited Uses

You may not use the website:

• For unlawful purposes.

• To violate applicable laws or regulations.

• To infringe intellectual property rights.

• To submit false, deceptive, or fraudulent information.

• To distribute malware or malicious code.

• To interfere with website security or functionality.

• To collect information about other users unlawfully.

• To engage in fraudulent purchasing or payment activity.

12. Disclaimer

We strive to maintain accurate and reliable information on our website. However, except for warranties or rights that cannot legally be excluded, website content is provided without guarantees that the website will always be uninterrupted, error-free, or available.

Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot legally be excluded.

13. Limitation of Liability

To the fullest extent permitted by applicable law, YarnHop will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or services.

Any limitations contained in these Terms apply only to the extent permitted by applicable law and do not limit rights or remedies that cannot legally be waived.

14. Governing Law

These Terms will be governed by applicable laws and regulations, including mandatory consumer protection rules that apply to the customer.

Nothing in this section deprives consumers of protections granted by laws that cannot contractually be excluded.

15. Changes to These Terms

We may update these Terms periodically to reflect operational, legal, regulatory, or service changes.

The updated version will be published on this website with a revised “Last Updated” date where appropriate.

16. Contact

Questions regarding these Terms may be directed to:

YarnHop
825 Eastern Bypass
Richmond, KY 40475
United States

Email: support@yarnhop.shop
Phone: +1 (516) 783-6457