Contact YarnHop

We’re always happy to help.

If you have questions about our products, an existing order, shipping, returns, refunds, or any other store-related matter, please contact the YarnHop customer support team.

Customer Support

Email: support@yarnhop.shop
Phone: +1 (516) 783-6457

When contacting us about an existing purchase, please include your order number and the email address used to place your order whenever possible. This helps us locate your order and assist you more efficiently.

Mailing Address

YarnHop
825 Eastern Bypass
Richmond, KY 40475
United States

Order & Shipping Questions

YarnHop provides free worldwide shipping on eligible orders. Our estimated delivery time is 7–10 days.

If you have questions regarding the status of your shipment, please contact us at support@yarnhop.shop with your order information.

Returns & Refunds

Eligible purchases may be returned within 30 days in accordance with our Return & Refund Policy. We offer free returns for eligible purchases.

Before sending a product back, please contact our customer support team so we can provide the appropriate return instructions.

We appreciate your interest in YarnHop and look forward to assisting you.