Contact Information

This page provides the official customer contact information for YarnHop.

YarnHop is an online store specializing in handmade keychains and charming everyday accessories.

Store Information

Store Name: YarnHop
Website: yarnhop.shop
Founded: 2022

Customer Support

For questions regarding products, orders, payments, shipping, returns, refunds, or other customer service matters, please contact us using the information below.

Email: support@yarnhop.shop
Phone: +1 (516) 783-6457

When contacting us about an existing order, please include your order number whenever possible.

Mailing Address

YarnHop
825 Eastern Bypass
Richmond, KY 40475
United States

Order Support

For assistance with an order, please provide:

• Your order number.

• The email address used during checkout.

• A brief description of your question or concern.

• Photographs where relevant to damaged, defective, or incorrect products.

Shipping & Returns

YarnHop offers free worldwide shipping, with an estimated delivery time of 7–10 days.

Eligible purchases may also qualify for free returns and refunds within 30 days of receipt in accordance with our Return & Refund Policy.

Please contact support@yarnhop.shop before returning merchandise so our customer service team can provide the appropriate instructions.

We appreciate your business and look forward to assisting you.